Nobody should have to guess at this, and nobody should have to dig for it either — this is a plain-language look at how booking generally works, with the honest caveat that the exact current terms come directly from us, not from this page.
The general structure
Booking a trip generally works the way most travel bookings do: a deposit to secure your date, with the balance due before departure. The specific amounts and timing can vary by route, season, and how far out you’re booking, which is exactly why this page describes the shape of the policy rather than pinning down numbers that could go out of date.
Cancellation, in general terms
Cancellation policies in this industry are typically structured around timing — more flexibility the further out you cancel from the actual trip date, tighter terms closer to departure, which reflects the real costs involved in holding a date, a car, and a guide’s schedule for you. The specific windows and any fees attached to each one should be confirmed directly before you book, since they can genuinely differ by route.
Why we’re not listing exact numbers here
This is a deliberate choice, not an oversight: publishing specific percentages and day-counts on a page like this risks the numbers going stale as terms evolve, and an out-of-date figure here would be worse than no figure at all. What we can promise is that there’s nothing hidden — no fee or condition that only surfaces after you’ve already committed. The actual, current terms are provided directly and clearly at the time of booking, and we’re glad to answer any specific question before you commit to a date.
Have a specific question about payment or cancellation for a route you’re considering? Get in touch and we’ll give you the current, exact terms directly.